Products - Hair Extensions

Our hair extensions are 100% human hair that has gone through its own dyeing process. If you wish to dye them, we suggest that you do business with a professional. Note that dyeing extensions can shorten their lifespan, which is not done properly. We recommend that you avoid all forms of discolorations. Please keep in mind that dyeing the extensions is at your discretion and is not risk-free.

Yes, you can! However, we recommend that you use a quality thermal protector.

Absolutely! However, try to avoid shampoos with sulfate. We recommend our range of CD Extensions maintenance products, which have been designed for this purpose.

It is recommended to wash your hair extensions, if necessary. As they are not attached to your scalp, they do not receive the natural oils from your hair. So you don't need to wash them as often.

The lifespan of our extensions ranges from 3 to 12 months, depending on their use and how they are supported and maintained.

Delivery - Shipping service

Canada: 4-5 business days, United States: 7-10 business days and internationally: 15-20 business days

We use the services of Canada Post and Purolator. Please note that all our packages require a signature upon receipt.

A confirmation email will be sent to you with a tracking number that will allow you to track the shipment of your package.

  
Exchange policies

If you want to return your extensions for an exchange, you can do so within 15 days, only if the security seal has not been opened or damaged. CD Extensions reserves the right to verify this condition precedent the exchange. Please contact us before sending your return for further details and procedural information.

You must contact us within a maximum of 15 days by email cdextensions@gmail.com or on our Facebook page CD Extensions, in order for your return to be accepted. Following this, the procedure will be communicated to you by email or in response to your Facebook message.

Yes, the return costs are the responsibility of the customer.

Refund policies

Considering the nature of our products, please note that we do not accept any return or refund on goods, products and services sold or received directly at the salon, or even through our online sales service. If ever you are not completely satisfied, we invite you to contact us directly at cdextensions@gmail.com

Unfortunately, we only accept exchanges if something is wrong with your purchase. If a problem arises during your purchase process, please do not hesitate to contact our customer service, either by email or by messenger on our Facebook page or at the bottom of the website in the blue messenger tab

   

Our hair extensions are 100 human hair that has gone through its own dyeing process. If you wish to dye them, we suggest that you do business with a professional. Note that dyeing extensions can shorten their lifespan, which is not done properly. We recommend that you avoid all forms of discolorations. Please keep in mind that dyeing the extensions is at your discretion and is not risk free.sques.